Discovery

Advice clients can follow.

A broker’s needs analysis should start a conversation, not bury it in forms. We redesigned Discovery’s FNA tool so advisers can build the plan live with clients, making it shared ground instead of paperwork.

This case study is best viewed on a larger screen. Open it on a laptop or tablet to see the full story.

Advice clients can follow.

A broker’s needs analysis should start a conversation, not bury it in forms. We redesigned Discovery’s FNA tool so advisers can build the plan live with clients, making it shared ground instead of paperwork.

Printed charts and figures spread across a desk

Understood. Trusted. Covered.

The Discovery FNA, designed by SuperUltra, turns the actuarial maths behind a financial plan into something clients understand, so they trust the cover it recommends.

A client sits down with you, their adviser, and in one meeting their whole life has to become a plan.

But the FNA is one long form, too detailed to work through with the client in the room.

So you skip parts and finish it later, on your own, away from the client.

The client only sees the result, not how you got there. Only 1 in 10 followed the FNA's recommendation.

Adviser insight before the rebuild

49%
don't use the FNA's
retirement planning
70%
don't use the
retirement modeller
75%
don't show the
client the full FNA
83%
want the plan
shown visually

What if the plan looked less like a form and more like a life?

The FNA's current financial needs position, shown as a wheel

A plan you can picture.

Built live, with the client. As they talk through their life, the adviser draws the plan on screen, so they understand it and trust what it recommends.

Reviewing the Geoffrey household in the FNAQuick FNA: sliders and the expenses switchRetirement timeline with age markersThe needs wheel
One household captured as the client talks.
Quick or advanced start simple, go deeper only where it matters.
A plan on a timeline move an age and watch retirement change.
The needs wheel every cover need, and how much is met.

From paperwork to a shared picture. Clients leave knowing what they're covered for.

Services provided

Service
design
UX/UI
design
Culture
design
Brand
design
Digital product
design
Platform
Web, desktop browser